Privacy Policy

Privacy Policy

Introduction

Welcome to http://auto-body-repair-facility.autobodyshop-talk.com (referring to our company as ‘we’ or ‘the Company’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, storage, use, and disclosure of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) in the United States
  • Colorado Privacy Act (CPA), Utah Consumer Privacy Act (UCPA), Connecticut Personal Information Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these platforms. However, please be advised that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and online services as authorized users.
  • Visit and interact with our websites linked to this Privacy Policy.
  • Communicate with us via emails, phone calls, text messages, or newsletters.

Personal Data Collection

We gather various types of personal data, including:

  • Account Information: This includes user names, email addresses, and passwords used for account creation.
  • Payment Information: Details related to payment methods, such as card numbers, expiration dates, and security codes.
  • Financial Information: Data connected to transactions, like bank account information and billing addresses.
  • Purchase Information: Records of products or services bought from us, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for devices accessing our services.
  • Location Data: Geographic data provided by your device when using location-based services.
  • Feedback: Comments, reviews, or responses shared with us.
  • Social Media Information: User data from social media platforms when you connect with our accounts on these platforms.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this information through direct user input, automated systems, and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser to enhance user experience and enable certain functions. We use cookies categorized as:

  • Strictly Necessary: Essential for website functionality and performance.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking website usage for analytics purposes.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the fulfillment of legal obligations or legitimate business interests. Once these purposes are achieved, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

The Company employs robust security measures to safeguard your personal information:

  • Implementing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict data protection standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such information by mistake, please contact us using the details below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data, including:

  • Access: Request access to and a copy of your personal data held by us.
  • Rectification: Have inaccuracies in your data corrected or updated.
  • Erasure (Right to be Forgotten): Request the deletion of your data when no longer necessary or justified.
  • Restriction: Limit the use or processing of your data under certain conditions.
  • Portability: Receive a portable copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory decisions based solely on your exercise of rights related to your data.

To exercise these rights or have any data-related queries, please reach out to our privacy team at:

Email: [email protected]

Changes to Policy

We reserve the right to update this Privacy Policy as needed to adapt to changing legal requirements or business practices. Any modifications will be published on this page, and we encourage you to review it periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about our privacy practices, please contact us using the details provided above.